1 Clear the app’s cache memory via Application manager, then restart Perfect Eleven for android version)

2 Update the game, make sure you have the newest version of the game

3 Uninstall Perfect Eleven. Please note that by reinstalling the Perfect Eleven, you won’t lose your team

4 If your team is connected to Facebook( update your Facebook as well), please log out and log in from the Facebook app on mobile, then try logging in to Perfect Eleven again.

If none of the above help, please contact us and provide some information below to help us to confirm your problem:

 -Which store do you download?

-What’s your game version?

-What’s the error message(if there is one).

-Add a screenshot if possible

-What’s your phone model?