All payments are non-refundable and non-transferable except expressly provided in our Terms of Service.

1. For purchases made in iOS app: Please follow this link to see detailed instructions on how to request a refund: https://support.apple.com/en-us/HT204084

2. For purchases made in Android app: Please follow this link to see detailed instructions on how to request a refund: https://support.google.com/googleplay/answer/2479637?hl=en

3. For purchases made on other stores, it would be necessary to contact the store's support team to check all available options.